Tuesday, December 27, 2016

Kenmore Elite Model 790 (790.42800500) Induction Cooktop circa 2006 - Error 32

My wife and I noticed over the past couple months that every so often when turning on PowerBoost setting for the cooktop the power to the unit would start to flicker and with all the burner LED status lights flicking on and beeping, followed by a "32" in the timer window and a power off.  Not good.  We love the induction cooktop and weren't ready to give up on it.

A quick lookup at http://www.searspartsdirect.com/cooktop-repair/error-codes/kenmore-790-mode-linduction-cooktop-error-codes.html says "low voltage output from the 12 volt power supply on the filter control board".    A look at the Q&A for the model shows some other people have had this problem too..http://www.searspartsdirect.com/model-number/79042800500/0583/0121040.html?searchType=modelSearch&q=790.42800500&searchTerm=790.42800500 (this one has some decent diagrams).  The suggested replacement is a $533 filter control board, http://www.searspartsdirect.com/part-number/5304454971/0022/628.html?pathTaken=partSearch.   With this being about half-the cost of a new unit and nothing to lose, we decided to tear into it Christmas eve after lunch.

The tool set to tackle this one.
We were smart when we installed the thing 8 years ago that we just put some high-density polyurethane foam tape around the edge to seat it onto the counter (marble tile) with no adhesive.  After shutting off the breaker and disconnecting the pigtail whip, I used a tile/glass lifter to gently pull up at one corner and "break the seal" of it having sat in the counter opening for 8 years.  Once it was loose, I attached a second lifter and moved it over onto the island next to the opening.

It's not immediately clear the best way to get into this thing, but I have to admit that it is made to work on.  With the unit glass side down, open the wire connection cover and disconnect the wires and the the black cable hold.  At this point you can also remove the bus bar jumpers (copper) and all screws and set aside.

Next remove the black vent cover on the front edge and the sheet metal screws around the perimeter (10 or so) once you have them all out, the galvanized steel rear cover should lift off easily with the wires and pigtail still attached.  Gently remove the three soft fiberglass insulation pieces and the fiber board piece covering the electronics region and set these aside so they are not damaged.

Holding both the glass and aluminum inner section flip the entire unit over so it is glass side up.  Now gently lift the glass piece straight off (it is not adhered, yeah!).  This exposes the induction coils.

The induction coils.

The front button control board can be removed by sliding off the X5 connector, and the coils detached by unscrewing the leads and unplugging the temperature sensor wires.  Once the coils are removed, gently lift off the fiber insulation blanket.


Remove the screws attaching the aluminum support plate to the electronics case underneath.
The electronics guts.  The Range Noise Filter board is at top right.
Looking at the filter board, my wife immediately noticed "one of these things is not like the other"... One capacitor can was cracked open and showed some corrosion, I noticed a second that was bulged on the top.  These were either side (top and bottom) of the filter torroid in the upper left.



After removing all the wires connected to the board, there are two tangs on the left edge to release the board, lift it up, and slide it out of the rear screw connections.  (You did remove all the screws, didn't you).

I took the board to the bench and after a trip to the local Radio Shack, had two new capacitors at a whopping $1.50 each.  These can be removed from the board with a low wattage soldering iron, and alternately heating one lead and wiggling the capacitor away from the heated lead to "walk it out" of the board.  Once removed, use some de-soldering wick to suck up the old solder and open the holes for the new ones.


Place the new caps, getting the polarity correct!, the board is marked with a "+" and the caps with a 
"-".  Solder them in and reassemble the cooktop.

We noticed too that some of the induction coil lead fork connectors were splayed from over tightening in the factory.  These were straightened before reassembly.  Make sure all coil connections are a tight snug, but not overly so.

Put everything back in the reverse order of disassembly, turn on the breaker, and test it out with a pan of water and PowerBoost.  No more error "32".  About 3.5 hours including a run into Radio Shack for the capacitors, and $3 in parts.  Maybe $35 in tools if you don't have a soldering iron and de-solder wick.

5 comments:

  1. Thanks for this post. I was able to fix my stovetop, same model as yours, by replacing the same two capacitors. I would never have tried this without your informative instructions. The filter board is now priced over $600.

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  2. Just repaired my induction cooktop I had since 2005. I replaced the 25v 105°C 470 uF capacitors with Rubycon 35V 105°C 470 uF low ESR from Digikey. Hopefully it’ll last another 15 yrs.

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  3. Thank you for posting this. I had the exact problem you had with the beeping and flashing. I was about to start changing parts until I came across your post. Five dollars worth of parts and a couple of hours of labor and the cooktop is fully functional again. I think it even works better now.

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  4. Thanks, I have been battling this filter board issue for quite some time. I ran across this and it made perfect sense. I installed this cook top in 2006 along with every appliance in our kitchen. I purchased extended warranties on all of them and every singe one has had issues right out of warranty. this cook top blew out 5 years after install. I have a cousin who is an electronics whiz, we took it apart and found that it was made to fail after so many years. The heat sink pads were installed with metal clips and over time the connection was bound to fail, well POP! the entire thing went dead. We ordered a few parts on line for less than $10, removed all the clips, pads and used a liquid heat sink, drilled and tapped each one and now that will never happen again. These capacitors I bought for .40 each, replace both for about 2 hours in labor and works like new! So now I have fixed cooktop, fridge, microwave and dishwasher. I am so glad I found this fix! Thanks again!

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  5. Oh, and the filter board replacement is any where from $700 on up!

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